Case Study
Texas Christian University
Revolutionizing the TCU Athletics Department Donor Engagement Through Digital Innovation
Table of Contents
In this Case Study:
- Web Engineers
- Graphic Designers
- VP of Technical
- Art Director
Industry
Oil & Gas Energy Investment
Location
Texas, United States
Client Overview
Texas Christian University′s Athletics Department required a sophisticated digital platform to manage their donor relationships and streamline their e-commerce operations. Since 2018, we′ve delivered a comprehensive solution that transformed their manual processes into an efficient, automated system.
The Challenge
Prior to our engagement, TCU Athletics managed their donor interactions through a fragmented system of emails, phone calls, and spreadsheets. This manual approach created unnecessary complexity, limited scalability, and reduced staff efficiency. The department needed a unified platform that could:
- Automate donor management processes
- Provide tiered access based on donation levels
- Deliver personalized e-commerce experiences
- Streamline administrative operations
Our Solution
Custom Platform Development
- Sophisticated WordPress CMS customization
- Integrated e-commerce portal
- Multi-tiered user access system
- Advanced admin control panel
User Experience Design
- Intuitive donor portal interface
- Personalized product catalogs
- Streamlined donation management
- Mobile-responsive design
Administrative Tools
- Comprehensive user management dashboard
- Automated access level control
- Product inventory management
- Detailed reporting system
The Results
The platform now serves as TCU Athletics′ primary donor management system, delivering:
- Automated donor tier management
- Personalized e-commerce experiences
- Streamlined administrative processes
- Enhanced donor engagement
Through ongoing support and continuous optimization, we′ve helped TCU Athletics Department transform their donor management processes from manual operations to a sophisticated digital platform that scales with their growing needs.
This long-term partnership exemplifies our ability to deliver complex digital solutions that solve real business challenges while improving operational efficiency and user experience.
